Refund policy
At [NEXT GEAR], customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. We offer a hassle-free refund and return policy for eligible electronic gadget items. You may request a return within 7–14 days of receiving your order, provided the item is unused, in its original packaging, and in resellable condition. Once we receive and inspect the returned item, we will process your refund to the original payment method within a few business days. Please note that certain items, such as clearance or final-sale products, may not be eligible for returns. Shipping costs are non-refundable unless the return is due to a product defect or error on our part. To start a return, simply contact our customer support team with your order number and reason for return. We’re committed to making your experience smooth, secure, and trustworthy.